MyLanguageLabs logo (home)

System Requirements

 

Operating Systems and Browsers

To work in MyLanguageLabs, your computer must meet at least the 56 Kps (kilobits per second) connection speed and be using one of the following operating system and browser configurations.

For the best possible online experience, we strongly recommend that IE 6 users upgrade their browser to IE 7 or IE 8 or IE 9.0. We strongly recommend that all Mac users upgrade their Operating System to OSX 10.6 (Snow Leopard) and all Mac Safari 4.0 users upgrade to Safari 5.0. If upgrading is not possible, you can continue to enjoy access to your Pegasus-powered MyLabs, but you may encounter some known issues.

*We are currently supporting Firefox on Windows and Mac for students only. 

To check your operating system, turn on your computer and look for information on your operating system as the computer boots up. You can also find this information in your computer settings. For example, if you have a PC you can look at "View System Information" in "My Computer," which is accessible from the "Start" menu.

If you are unsure of the browser version you are using, launch the browser and select "Help" from the menu bar. Next, select "About Browser" (the browser name and the exact wording of the selection will vary) and a window will open with your browser name and version.

*Important note for Mac Users: The version

Operating Systems Browsers

Windows

XP, Vista, Windows 7

Internet Explorer 7.0, 8.0, 9.0
Firefox (*students only)

Mac*

OS X 10.6 (Snow Leopard)

Safari 5.1
Firefox (*students only)

of Mac OS X 10.6 (Snow Leopard) and Safari automatically run in 64-bit mode if the processor is 64. To avoid issues, including freezing, make sure Safari is running in 32-bit mode. For directions on how to make this change, read this article.

Screen Resolution

MyLanguageLabs is best viewed with a screen resolution of 1024 x 768 (PC) or 1280 x 960 (Mac).

Cookies and JavaScript Options

MyLanguageLabs may use both cookies and JavaScript technology. (Cookies provide a way for the website to identify users and keep track of their preferences.) Both of these features must be turned on in your browser and are usually enabled by default. See your browser Help for instructions on how to view or change these browser options.

Pop-Up Windows

Some features of this website display in a pop-up browser window. If you are using a browser that offers pop-up control or are running an add-on program to control pop-ups, you may need to take steps to use such features. For instructions on how to disable your Pop-Up Blocker on your PC or Mac please read this PDF.

Back to top

Plug-Ins

You will need the following applications to use MyLanguageLabs. Depending on the content at your site, you may also need to download one or more free plug-ins (such as Adobe® Reader®, Macromedia® Flash™, or Macromedia Shockwave®). You can use the Browser Tune-Up to check whether a plug-in is installed. If it not, or you need to upgrade your version, you can follow links to download it.

Application Name PC Version Mac Version

Adobe Flash Player

10.2 or higher

10.2 or higher

Shockwave Player

7 through 10

7 through 10

Adobe Reader

8 or higher

8 or higher

Java

1.6 (update 13 or higher)

1.6 (update 13 or higher)

Microsoft PowerPoint Viewer

2003

2004

 

 

Back to top

Browser Tune-Up

The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when they are present, whether they are up to date.

Back to top

Always Learning